Privacy Policy

Our Privacy Commitment

At Wyntheronquae, we take your privacy seriously and are committed to protecting your personal information in accordance with Malaysian data protection laws.

This privacy policy explains how we collect, use, store, and protect your personal data when you use our financial consultation services.

Information We Collect

We collect information necessary to provide our financial consultation services:

• Contact details (name, email, phone, address)
• Financial information you provide during consultations
• Communication records and consultation notes
• Website usage data through cookies and analytics

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial consultation services and recommendations
• Communicating about appointments and follow-up sessions
• Improving our services and website functionality
• Compliance with legal and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Information Sharing

We may share your information in limited circumstances:

• With professional service providers who assist in delivering our services
• When required by law or regulatory authorities
• With your explicit consent for specific purposes

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Malaysian data protection law, you have the following rights:

• Right to access your personal data and know how it's processed
• Right to correct inaccurate or incomplete information
• Right to withdraw consent for data processing
• Right to lodge complaints with relevant authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information, please see our Cookie Policy

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Malaysian law and financial regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Privacy Policy Changes

We may update this privacy policy from time to time. Significant changes will be communicated through our website or direct notification.

Contact Information

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at info@wyntheronquae.com